This Privacy Policy governs the collection and use of information between jayo7 (https://jayo7.app) and its members. By creating or using an account on jayo7, you consent to this Policy. We respect your privacy and are committed to keeping your data secure.
Jayo7 collects two types of information — data you provide directly, and data collected automatically.
Information you provide directly:
- At registration: name, mobile number, email address, date of birth
- During KYC Verification: a copy of your National ID card or passport
- At the time of payment: bKash/Nagad/Rocket number or bank account details
- Support contact: chat messages, email content
Automatically collected information:
- IP Address & Device Type
- Browser Type & Operating System
- Site access times and usage patterns
- Cookies & Session Data
Please note: jayo7 never stores your password in plain text — it is always kept as an encrypted hash. No jayo7 employee can see or access your password.
Jayo7 uses the data it collects only for specific purposes. The table below provides a detailed breakdown:
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Details | Account creation, login verification | Contractual Necessity |
| Identity Documents | KYC verification, large withdrawal approvals | Legal Obligation |
| Payment Information | Transaction Processing & Fraud Prevention | Contractual Necessity |
| IP & Device Information | Security verification, multiple account detection | Legitimate Interest |
| Usage Patterns | Platform improvement, personalized experience | Legitimate Interest |
| Support Chat | Troubleshooting & Quality Control | Legitimate Interest |
Jayo7 never uses your data for direct marketing or advertising unless you have voluntarily opted in to receive promotional emails — and that consent can be withdrawn at any time.
Jayo7 does not share your personal information with third parties — with a few limited and specific exceptions:
- Payment Processors: Only the minimum necessary information is shared with payment partners such as bKash, Nagad, or banks to process transactions. These partners uphold the same data protection standards as jayo7.
- Technology service providers: Technology companies providing cloud storage or cybersecurity services operate under contractual confidentiality agreements.
- Legal Obligation: Information may be disclosed under court orders, government investigations, or international anti-money laundering regulations.
Jayo7 protects your data using multiple layers of security:
- 128-bit SSL/TLS Encryption: All data transferred between the website and our servers is encrypted.
- Two-Factor Authentication (2FA): An OTP is sent to your mobile each time you log in to your account.
- Firewall & Intrusion Detection: Advanced security measures are in place to prevent unauthorized access to our servers.
- Regular Security Audits: External security experts conduct regular audits of jayo7's systems.
- Staff Training: All jayo7 staff are trained on data privacy and bound by confidentiality agreements.
- Data Backup: Data is stored in secure, encrypted backups.
That said, no one can guarantee 100% security on the internet. In the event of a security breach, jayo7 will promptly notify affected members and take all necessary steps.
Jayo7 uses cookies to enhance the user experience on its website. Cookies are small text files stored in your browser. jayo7 uses three types of cookies:
- Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these.
- Functional Cookies: Remembers your language preference and layout settings.
- Analytics Cookies: We use this data — such as which pages are visited most and where issues occur — to improve the site. These cookies do not identify you personally.
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Jayo7 does not use tracking cookies or third-party advertising cookies. We do not track your browsing history or your activity on other websites.
As a jayo7 member, you have the following rights over your personal data:
You may request to know what personal information jayo7 holds about you.
You may request corrections to any inaccurate or outdated information we hold about you.
You may request deletion of your data after closing your account (except where retention is required by law).
You may request a copy of the data we hold about you in a machine-readable format.
You have the right to object to the processing of your data for specific reasons.
You can opt out of promotional emails or SMS at any time.
To exercise these rights support@jayo7.appEmail us at. jayo7 typically responds within 30 days.
Jayo7 does not retain your data for longer than necessary. The general guidelines are outlined below:
- Active Account: Data is retained for as long as your account remains active.
- Closed Accounts: Transaction history and KYC data are retained for up to 5 years after account closure, in compliance with international financial regulations.
- Support chat: Deleted 2 years after the last conversation.
- Cookies & Session Data: Deleted at the end of the session or after a maximum of 30 days.
Jayo7 strictly does not provide services to anyone under 18. Age is verified at registration, and additional proof may be requested in suspicious cases.
If we are informed that an account contains data belonging to a minor, we will immediately suspend that account and delete the associated information.
If parents believe their child has registered on jayo7, please support@jayo7.appto let us know.
Jayo7 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- Members will be notified by email or SMS of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
To request a copy of a previous version of the Privacy Policy, please contact us at support@jayo7.app.
For any questions, concerns, or complaints regarding this Privacy Policy:
- Email: support@jayo7.app
- Live Chat: Click the chat button on the website — available 24/7
Jayo7 typically responds to privacy-related complaints within 7 business days. Complex cases may take up to 30 days.
Your data, your rights. By registering with jayo7, you agree to this Privacy Policy. You are welcome to reach out to us at any time with questions or concerns about it.
Why is jayo7's Privacy Policy different?
Depositing money online means sharing personal information — a reality many people overlook. jayo7 believes members deserve to know exactly what data we collect and why. That is why this Privacy Policy is written in plain, straightforward language, free from legal jargon.
Many online platforms in Bangladesh publish privacy policies in English or in language so complex that everyday users cannot understand them. jayo7 is different. What you have just read is our policy — no fine print, no hidden clauses.
When you make a payment via bKash, your mobile number is held by jayo7 — but it will never be passed on to any advertising company or other third party. Even jayo7's own marketing team cannot use that number to send you promotional messages unless you have explicitly given permission.
One question members frequently ask is where their national ID copy submitted for KYC verification actually goes. It is stored on jayo7's secure, encrypted servers and used solely for identity verification purposes. It is deleted after a set period following account closure. This level of transparency is what makes jayo7 a trusted platform.
